Well, I am looking to embrace intercom technology again and get rid of my old wired Starcom1 for something modern.
Right now I am not happy with the choices available. A few look decent on paper, but here's where I am at with my choices for now:
- Sena 20S
- Sena SMH10
- Sena 10C (not released yet)
- Scala G9X
- Scala Pack Talk (not released yet, due Q1 of 2015?)
- Interphone F5MC
The 2014 model Sena 20S should be easily my first choice (and it was), but the execution has left a lot of people pissed off with Sena and their product being rolled out with design flaws and usability issues. Issues with base / intercom latch, or housing breaking, water resistancy, and lack of FM reception top the list of issues that firmware updates cannot fix. I thought they would have had this thing working well by now, but it sounds like it keeps giving people problems. It does have a decent warranty, and product support seems decent. Do I wait for a few more usability bugs to be worked out, risk having issues and get it anyway? If the latch breaks, people have had success keeping them together with zip ties, which sounds like it could keep things rolling until one gets home to do warranty call. The latch issue is my single biggest concern, but I am not that familiar with the dropped pairings or audio switching problems.
The Sena SMH10 is the older tried-and-true Sena product. It works well from all accounts, but is the older technology, soon to be eclipsed with newer products. It does not have smartphone apps like the Scala G9X or Sena 20S to manage user settings and pairing to devices. With today's complex systems, having the smart phone app makes device management more intuitive, instead of using VOX commands or pushing a lot of buttons. I kind of wanted the smartphone app feature.
The unreleased 2015 model Sena 10C promises to take the Bluetooth 4.0 functionality to the next level with addition of HD camera (I have no action camera yet, so this interests me), but i can't be enthusiastic about a product that looks so similar to the 20S and might have some of the same issues. I certainly don't want to be a guinea pig on my trip this summer, after seeing how many 20S users got left stranded with delays and broken equipment that didn't function properly (sometimes right out of the box.)
The 2014 model Scala G9X (refreshed G9) looks promising with smartphone app, but still lacks Bluetooth 4.0 and universal pairing options. The lack of universal pairing is a major drawback, as several of my other rider friends use Sena sets. I don't know how well it pairs to other Scala intercom equipment.
The unreleased 2015 model Scala Pack Talk offers better network performance (from what I know of R/C toy radio transmitters, this new Scala follows same newer standards of signal management) and sounds like it will be more seamless with separated riders that are paired to the group able to drop off or rejoin the group with less issues. Bluetooth 4.0 and full backward compatibility with older Scala models, FM tuner, roller wheel interface, IP67 dust/water resistant, and smartphone app. Again no mention of universal pairing. Cardo has commented that there is no need for universal pairing "since other manufacturers take care of this for them", which is frustrating for an otherwise very promising product.
Interphone F5MC is the red herring. It seems to do many things well on paper, but it doesn't have smart phone app. I can't find a lot of information on how well the universal pairing feature works, or what other faults it might have. Doesn't appear to be friendly towards earbuds, which is kind of important to me.
So, which of these flawed choices would you make?
I really didn't want to settle, the 20S had everything I wanted, except dependability, but that is kind of a deal breaker for most people. I don't take the advice "to buy something else, due to the problems they are having" lightly from vendor that distributes them and other brands.
My primary use is going to be rider / passenger converstations. The bike to bike communication is a bonus, and as long as I can talk to one or two other people in the group, I would be happy being able to tell them to "keep going, i just need to stop for a second to fix my jacket" or something. My wife and I have very different music tastes, and we will want to each be able to stereo stream our music via Bluetooth. My main MP3 is integrated into the GPS, but I also wish to have my radar detector mix into there as well.